Frequently asked.

Standard turnaround is 7-10 business days for projects under 3,000 words. Priority service (3-5 days) and urgent service (24-48 hours) are available at additional cost. Rush projects are subject to linguist availability at the time of order. We confirm availability before accepting rush work.

All translators are native speakers of the target language with at least five years of professional translation experience. Subject-matter specialists have formal qualifications or extensive professional experience in their field. Legal translators have worked within legal practices. Technical translators hold relevant engineering or scientific credentials.

Yes. We offer service agreements for clients with recurring translation needs. This includes agreed terminology management, dedicated linguist assignment, and SLA turnaround times. Volume pricing is available from 10,000 words per month. Contact us to discuss a service agreement.

All projects are treated as confidential. We do not share, publish, or reference client content. Translators working on sensitive projects sign specific NDAs. We can work within existing client NDAs or supply our own. Healthcare and legal clients should contact us directly to discuss their specific confidentiality requirements.

Our minimum project fee is 114.60 EUR. This covers projects of up to approximately 1,000 words in a standard language pair. For sworn translation, sworn certification, or rare language pairs, a higher minimum may apply. We confirm all pricing at the quote stage before any work begins.